drive through accessibility


[Audio:? Subtitles: English; Languages: ASL]

So… What did they do to make their drive through more accessible?? I was left hanging on that point, but a quick search led me to this:


[Audio: English; Subtitles: English; Languages: English, ASL]

That’s pretty cool when you see they’ve got audio, captioning AND ASL all going at once 🙂 ! (The video has the captioning from the original news broadcast burnt into subtitles on this video clip.)

They also did this for wheelchair access:


[Audio: English; Subtitles: English]

More fast food restaurants should follow their lead!

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4 Responses to drive through accessibility

  1. Laura says:

    From her voice tone and articulation, it seemed to me that the main newscaster delivering the story was herself deaf or hearing-impaired. It was wonderful to hear her voice; another beautiful layer in the story of accessibility. (A subtle point but a great challenge: why DON’T professionals with speech or hearing impairments get more jobs in front of the camera?!)

    (Also, I think this is a great and affordable solution. Hope more places follow suit.)

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    • BEG says:

      Oh, that’s a very interesting dimension to the news story, then… wow.

      Unfortunately I’m not sure we’re going to see more folks with speech impediments in front of the camera — same reason we mostly see good looking people up there too.

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  2. kethry says:

    What I found most interesting was the subtitles. totally different to the subtitling system we have here in the UK! Once i got that out of the way though… the idea is a good one, although i do wonder how long pen and paper will last for: with devices fast coming onto the market I can see it won’t be long before you pull into a drive in and get handed a tablet computer, which allows you to make your choices, tell you how much, and you put your credit card or whatever into the base of it to pay. then hand the tablet back and pull forward to the next window to pick up your food. There are obviously a number of things that have to happen to make that happen, such as cheap tablets, for starters – i can’t see this happening with the current ipad!) and some way to make it a dumb terminal, so that its not worth stealing (perhaps if it gets out of range of a certain wifi something happens to renders the terminal useless? or even a chain. lol.), but the software involved should be fairly straight forward to develop, just requires the banks and the IT companies to come on board. This would be for both hearing and deaf customers, by the way, so i can see a point where, for some things, there’s very little to no differentiation between how the deaf and how the hearing are treated. Instead, discrimination will probably open in other areas.

    cynical, perhaps, but it seems to me that chasing deaf (and disabled) rights seems to be very much perpetually behind, that no sooner do we get some concession on something, usually years after it wast first developed, then something new comes out that we have to start fighting for all over again. and then some technology comes out that renders what we did fight for in the past completely useless. oh well. C’est la vie.

    still, its good progress, and good to see!

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    • BEG says:

      Actually, I think something could be leveraged with mobile phones since those are so much more ubiquitous. You know, like you can now pretty much get text message updates from airlines, cabbies, even restaurant calls. This has the bonus of not needing extra equipment to hand out (cost of purchase, risk of loss, wear and tear, replacement costs, maintenance, etc.)

      And I hear ya on re-fighting the same fight with each new level of technology. All the work on TV accessibility, did that translate to the Internet as you would think it logically would? NOOOOOOO. Sheesh. That was monumentally stupid, but yeah, that’s how the nondisabled operate o.O

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